Return & Refund Policy
Effective Date: September 10, 2025
At 1108 Vocal Studio, we provide digital courses, lesson packages, and subscription-based services. Because our products are delivered digitally and services require scheduled time, we maintain a clear no-refund policy, with limited exceptions outlined below.
1. Digital Courses (One-Time Purchase)
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All digital course purchases are final.
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Once access has been granted, no refunds, returns, or exchanges will be issued.
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If you encounter technical difficulties, please contact us, and we will ensure you receive access to your course.
2. Private Lessons & Lesson Packages
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All lesson purchases are non-refundable once booked.
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Lessons canceled with less than 24 hours’ notice will be forfeited.
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Lesson packages must be used within 18 months of purchase; unused lessons after this period are non-refundable and expire automatically.
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If a lesson is canceled by 1108 Vocal Studio, you will be offered a rescheduled session at no additional cost.
3. Subscription Services (Monthly & Annual)
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Monthly Subscriptions: Payments are non-refundable once processed. Access remains active until the end of the paid billing cycle.
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Annual Subscriptions: Eligible for a 30-day money-back guarantee only if you have actively participated in the program and completed at least 2 modules. Refund requests must be made in writing within 30 days of purchase. After this period, no refunds are granted.
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Subscription cancellations take effect at the end of the current billing cycle; no partial refunds are issued.
4. Refund Processing
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Approved refunds (where applicable) will be credited back to your original payment method within 5–10 business days.
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We do not offer refunds for change of mind, accidental purchases, or failure to use the product/service.
5. Contact Us
If you have any questions about this policy or believe you qualify for a refund under the conditions listed, please contact us at:
1108 Vocal Studio
📧 Email: info@1108vocal.com